The rehabilitative/therapeutic project for the client is based on the need to not exclude, except in certain specific cases, the families of the children in the program, and on the importance of their involvement within the context of the program.

In this respect, the community, which works mainly with the client, requires the relevant authorities, as far as they are able, to lead meetings of a psycho-educational and / or therapeutic nature with the families, with the aim of promoting a parallel or complementary change to the development of the child.

The coach also requires the relevant authorities to mediate the relationships between the community and the family members, where there has been limited collaboration, communication difficulties or incomprehension with family members. We maintain that the management of the communication with the family is a variable determinant for the outcomes of the treatment.

The therapeutic representatives of the team undertake periodic information sessions with family members of the client (once a month with the child), with the principal aim of updating the parents on the progress of the community program and to stimulate their active collaboration.

To improve the quality of community work, the family is also requested to undertake a series of activities with the community, with respect to their relationship and their behaviour with their child. Such an activity, explained by the community representatives, is planned and discussed and undertaken with parents / guardians at the moment of the client's entry to the community.